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About Us - Page

Welcome, Akcent Decor is a wholesaler /distributor of giftware and homewares since 1995. We strive to supply good quality stylish products at reasonable prices and prompt, reliable service & supply.

 

We specialise in three main categories:-
Beachhouse Decor. Beach Theme homewares including marine life, shell or coastal themes and nautical gifts. Specialist lines include unique designs in photo frames and wall art to enable beach house decorators and coastal holiday makers to capture the relaxed feel of coastal life. We have a wide range of decorating accessories and souvenirs to expand the beach theme.
Souvenir Animal Figurines Particularly native animal collectibles & native animal doorstops, Australian marine birds and animals, colourfull tropical fish (great for decorating).
Fine Christmas Decorations. traditional ceramic, metal and timber, table and tree ornaments and candle & tea light holders and more...

We welcome your feedback or suggestions as to how we can improve. We encourage you to contact us with comments on our existing products or suggestion for additions to our range.

We look forward to hearing from you.

Retailers - Wholesale Access
Retailers please use the link "Wholesale Access" (top right of each page), or, "Register Here for Access to Wholesale Prices and online ordering" .

Where to Buy our Products? We sell Wholesale only. Consumers please visit our stockists of Beachhouse Decor & Animal Figurines or our list of Christmas ornament retailers.

MONTHLY SPECIALS FOR ONLINE ORDERS
Each month we rotate different items into monthly specials, with reductions of between 10% to 50% off. Monthly Specials are listed in a separate subcategories. You can only get these specials if you order here online. If you submit your order later after we have taken it back off Special, then your order wont include the special price and you wont get the reduced price.

WHY ORDER ONLINE
Of course we still take orders the regular way, by phone or fax or mail, however apart from No credit card requirement, access to Monthly Specials and correct product identification, there are many logical reasons for retailers to order online from a site organised for retailers.

AGENTS 
If you dont have internet access, or a fax to submit an order you are welcome to contact one of our Agents who will call on you to take your order:-
 NSW- Elk Agencies - Fred Elkhuizen - Ph 04 1242 5678
 VIC - Double C Agencies - Maureen Cassidy Ph 04 1050 1617
 TAS - Double C Agencies - Maureen Cassidy Ph 04 1050 1617
 QLD - Premier Agencies - Leanne Wiskar 04 0348 1390,
 NT & Nth QLD - Premier Agencies  Peter Thomas 04 1153 6016
 WA - Gower House - Rene de Koning 04 3899 3341
 SA - (Vacant) 

PRINTED CATALOGUES
Retailers are invited to Order our Printed Wholesale Catalogues. Printed Catalogues are only produced annually. Note: Our only up-to-date catalogue and price list is here in our website catalogue which is also the only way to take advantage of our monthly specials.

CHRISTMAS PRODUCTS
Christmas products can normally be delivered from June. Please specify your preferred delivery date for Christmas orders. Please make the Christmas order a separate order if you want it delivered separately.

REGISTERED USERS
We ask retailers to register, before placing wholesale orders online. Registration as a bonified retailer or corporate buyer will give you access to our wholesale prices after you have logged-in and requires a valid ABN for approval.
Register Here. or Click here for help with access.
Registered users (unless they susequently "Opt-Out" . ) will receive monthly news advices of items on SPECIAL and new product arrivals.
Public users will not be able to access the wholesale section of the site. (Your information remains confidential, refer to our Privacy Policy.).

TRADE FAIRS
Customers are invited to view our display stand at regional trade fairs. Please see our Coming Trade Fairs Page for details

TRADING TERMS
Standard terms:Prepayment. Please see our Trading terms page for full details of our trading terms and availability of trading accounts.

GIFT & HOMEWARES AUSTRALIA MEMBER.
Akcent Decor is an active member of the Gift and Homewares Australia Association (GHA). The GHA has as its first vision statement a determination to be recognised for it's commitment to "The professionalism and high standing of the Association and the Gift and Homewares industry". Retailers are recommended to join the GHA as Associate members for the many benefits offered.

PRODUCT DIMENSIONS
Approximate sizes are displayed to help you visualise products by proportion. Sizes indicated in description of products are in centimetres and usually includes one measurement for the longest side. Eg: for tall items the height for long or wide items the widest side.

FREIGHT and DELIVERY.
We DONT try to make money out of the freight cost, and we DONT pump up our product prices and then offer you seemingly cheap freight. We DO however have cheap freight rates, because we are high volume freight customers for our freight contractor. Our policy is for all freight to be charged at the actual cost incurred, calculated after packing, passing on ALL discounts to you the customer. Our freight has a flat rate per order of around $6-$7 and then a rate per Cubic meter of space. (So dont be frightened to split an order into 2 lots. It makes little difference to the freight cost).

You will see your freight cost on the pro-forma invoice before you are asked to pay for it.

Akcent Decor will normally supply your order delivered to your premises via our regular freight companies (where substantial volume discounts we have negotiated are passed directly to you). 

Unless other arrangements have been specifically requested by you, orders are usually processed by the next day and are dispatched then or the following day depending on the time order is placed.

OUT OF STOCK ITEMS.
Normally our web-site catalogue keeps track of our stock on hand and displays an item as unavailable when it is out of stock. If however your ordered item is out of stock we will advise and omit it from your order adjusting the charge. Out of stock Items need to be re-ordered by the customer. We do not cater for them as backorders unless you specifically request that on a particular order.

CURRENCY.
All amounts shown on the Akcent Decor web-site are in Australian dollars. We do not supply goods delivered to areas outside of the Australasia Region

GOODS AND SERVICES TAX.
All goods supplied in Australia incur an Australian Goods and Services Tax (GST), currently 10%. Freight charges also incur GST. For our customers convenience our wholesale prices do not include GST until summarised on the order

LINKS
See our related businesses links page. We have limited ability to add content to this catalogue only site, but are pleased to exchange links with appropriate related businesses on our main site.

RETURNS & REFUNDS.

MONEY BACK GUARANTEE.
If for any reason you are not satisfied with any purchases you make from this web-site simply claim a refund within 7 days by faxing or emailing a Return Advice. and then returning your purchase UNDAMAGED within 14 days of despatch for a full refund. Sorry we cannot refund freight charges on delivery or return delivery of returned goods.

DAMAGED GOODS
If you receive a product you believe to be damaged or faulty, simply claim a refund, in writing ( Fax, Email, or Letter listing the items ) within 7 days. and then return your purchase, within 14 days of despatch. Alternately to avoid return freight costs please send us a digital photo of the damaged goods by email.

When returned, or confirmed damaged by photo, we will not replace them but instead provide you with a credit note against your account or your next purchase, unless you specifically request a refund. Please document any damage to packaging which indicates goods were damaged in transit.

WRONG GOODS
If you receive a product you believe to be the wrong product, simply claim a refund, in writing ( Fax, Email, or Letter listing the items ) within 7 days. and then return your purchase, within 14 days of despatch. When returned, we will issue a credit note or if required, ship the replacement item and pay our freight costs where we are at fault.

RETURNS
After submission of a written Return Advice, return goods should be properly packaged and shipped to our warehouse at Unit 3, 339 Hillsborough Rd, Warners Bay NSW 2282. We cannot accept responsibility for any goods returned or freight incurred without submitting a written return advice within 7 days of despatch.

Delivery refusals are treated as undamaged merchandise returns and are subject to terms described above.

Our online Wholesale Catalogue and ordering system is designed to help you know what you are ordering, by providing a picture of each item ordered to prevent ordering errors. To be sure what you are ordering, click the thumbnail picture to see a larger picture and additional information.

CREDIT CARD SECURITY
To ensure customers are better protected from fraud, Akcent Decor's online order system does NOT use credit cards. It simply emails us your order when you press the submit button. If you choose to pay by Credit card, you will be asked to phone or Fax those details to us later when we have invoiced you.

PRIVACY POLICY.
We do not share your details with other parties. For full information about privacy see our Privacy Policy.

COPYRIGHT & USE OF GRAPHICS.
We reserve copyright on all aspects of our web site including text, product names and descriptions, graphics and product photos. We hereby grant limited use to retailer customers who may display our product photos, product names and descriptions, of only those products already purchased from us, in their own promotional material including on internet sites that are their own privately registered domains.
We expressly forbid use of our copyrighted graphics, text and product imagery on any other internet sites without permission in writing from us on our letterhead. We reserve the right to refuse to supply any purchaser.

Dainty Holdings Pty Ltd ABN 92053948673 trading as Akcent Decor is an Australian owned family business. For more information contact our directors who will be pleased to answer any questions personally.