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Trading Terms

MINIMUM ORDER SIZE. $200
We have a minimum order size limit of $200. (AUD$1,000 from outside Australia).

STANDARD TERMS.
Our standard Payment terms are Pro Forma (pre-payment by cash, cheque, money order, Direct deposit, Eftpos or credit card). If you order on-line we will contact you prior to despatch to arrange payment. Freight is charged at cost calculated after packing the order. Our Discounted Freight rate is passed on to the purchaser. Unless you nominate a later date for packing and invoicing, orders will be packed, costed for freight and invoiced as soon as practical and in the sequence received.

MONTHLY SPECIAL PRICES ONLY FOR ONLINE ORDERS
Online orders are a time saver for you AND for us. Customers who order online are automatically given the Monthly Special price when a product is on special. The standard wholesale price will be charged if you do not order online.

CANCELLATION FEE.
Picking and packing orders costs money and restricts that stock from sale to other customers. Pro Forma orders are considered firm, irrevocable and non-cancellable. and must be paid for in full within 14 days of the invoice date. Where payment for a Pro Forma invoice is not received within 14 days of the date of invoice, the order may be cancelled by and at the sole discretion of the supplier and in such an event the party ordering will be liable from the date of notice of cancellation for a cancellation fee equal to 20% of the invoiced cost or $50.00 whichever is greater. Note: This is an industry standard

CLAIMS FOR DAMAGED OR MISSING GOODS.
All claims for damaged or missing goods must be made in writing ( Fax, Email, or Letter listing the items ) within 7 days. Refer our Guarantee and returns policy under our About Us Information Pages.

All goods remain the property of Akcent Decor untill payment has been received and cleared in full.

30 DAY ACCOUNTS.
Terms accounts are available to approved applicants using the standard GHA Pro-Forma account application process, which is the industry standard.

Account Application Forms are available on request. They are also available from GHA or you can download Account Application Forms here.


Standard account terms therein include:- Personal guarantees of directors for Pty Ltd companies, payment for initial "Pro-forma" orders, (first $1000) prior to despatch, and all other orders within 30 days of the invoice date", with penalty interest at 1% per month for late payments and cancellation fees.

NOT FOR ONLINE AUCTIONS
Our goods include many new season designs. They are sold on the basis that that are not intended for resale on any internet auction site. Legal action will be taken against offenders. Be warned that offenders will be removed by most auction site owners upon request.

COPYRIGHT & USE OF GRAPHICS.
We reserve copyright on all aspects of our products and web site including text, product names and descriptions, graphics and product photos. We hereby grant limited use to retailer customers who may display our product photos, product names and descriptions, of ONLY those products already purchased from us, in their own promotional material but ONLY on internet sites that are their own privately registered domains.
We expressly forbid use of our copyrighted graphics, text and product imagery on any other internet sites without permission in writing from us on our letterhead. We reserve the right to refuse to supply any purchaser.

We would be pleased to answer any questions about trading terms. Click here to contact us.